Privacy Policy

At Deangro, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, contact us, or purchase our products.

By using the Deangro website and services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide while using our website, including:

• Name

• Phone number

• Email address

• Billing and shipping address

• GST and business information

• Account details

• Order and purchase information

We may also automatically collect certain technical information, such as your IP address, browser type, device information, website activity, and usage data.

How We Use Your Information

We may use your personal information to:

• Create and manage customer accounts

• Process and fulfill orders

• Arrange product deliveries

• Process payments

• Provide customer support

• Respond to inquiries and quotation requests

• Manage returns, refunds, and exchanges

• Improve our website, products, and services

• Prevent fraudulent transactions

• Send order updates and important service communications

• Send promotional offers where permitted

Payment Information

Payments made through the Deangro website are processed through secure third-party payment gateways.

Deangro does not directly store complete credit card or debit card information on its servers. Payment transactions are handled according to the security standards and privacy policies of the respective payment service providers.

Sharing of Information

We may share necessary customer information with trusted third parties when required to operate our business and fulfill orders.

These may include:

• Payment service providers

• Shipping and logistics partners

• Website and technology providers

• Business service providers

We do not sell customers’ personal information to third parties.

Cookies

The Deangro website may use cookies and similar technologies to improve website functionality and customer experience.

Cookies may be used to:

• Maintain shopping cart functionality

• Remember customer preferences

• Manage website sessions

• Analyze website traffic

• Improve website performance

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

Data Security

We use reasonable technical and organizational security measures to protect customers’ personal information.

However, no online transmission or electronic storage system can be guaranteed to be completely secure. Customers are advised to use the website through secure devices and internet connections.

Data Retention

We retain personal information only for as long as necessary to process orders, provide services, fulfill business requirements, and comply with applicable legal, accounting, and regulatory obligations.

When personal information is no longer required, we may securely delete or anonymize it.

Your Privacy Rights

Depending on applicable laws, you may have the right to:

• Review your personal information

• Update or correct your information

• Request deletion of certain information

• Withdraw consent where applicable

• Opt out of promotional communications

Registered customers can update certain personal information through their account settings.

You may also contact Deangro for assistance regarding your personal information.

Marketing Communications

With your consent or where legally permitted, we may send information about new products, packaging solutions, special offers, and other promotional communications.

You can unsubscribe from marketing communications at any time.

However, we may continue to send important communications regarding your orders, account, transactions, or customer support requests.

Third-Party Services

Our website may use third-party services for payment processing, shipping, analytics, and other business operations.

These third parties may process information according to their own privacy policies and applicable laws.

Changes to This Privacy Policy

Deangro reserves the right to update or modify this Privacy Policy when necessary.

Any changes will be published on this page. We encourage customers to review this Privacy Policy periodically to stay informed about how we protect and use personal information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact the Deangro team through the contact information provided on our website.